Christ Centred Coaching is the trading name of Coecilia Valsaint, sole trader and Data Controller under UK GDPR. 

 

Your trust matters to me — in our coaching conversations and in the way your personal information is handled. This Privacy Policy explains what information I collect, why I collect it, how it is used and protected, and the rights you have over your data.

 

When you use this website or book a session, I may collect:

• Your name

• Email address

• Phone number

• Booking details (such as session date, time, and type)

• Messages you send via contact forms or email

• Basic technical data (such as IP address, browser type, and pages viewed)

At this time, payment card details are not collected through this website. If payments are introduced in future, you will be told which secure payment provider is used and how your details are processed.

 

I collect information when you:

• Book a session through Cal.com

• Contact me via the website, email, or other communication methods

• Visit and use the website (for example, through basic technical logs or analytics tools)

Some of this information is provided directly by you; some may be collected automatically through your use of the website (for example, IP address or browser information).

 

Your personal data is used to:

• Deliver coaching sessions 

• Communicate with you 

• Manage and administer bookings 

• Maintain business and accounting records

• Improve the website and user experience 

Under UK GDPR, I rely on the following lawful bases for processing:

• Contract – to provide services requested 

• Legitimate interests – to run, maintain, and improve my website  

• Legal obligation – to comply with legal or regulatory requirements  

• Consent – (where required) 

• Where processing is based on consent, you can withdraw your consent at any time.

 

Bookings are managed via Cal.com, which acts as a data processor on my behalf. When you make a booking:

• Your booking information is stored in Cal.com and may be processed in the UK, EU, or United States, depending on their hosting arrangements.

• Where personal data is transferred outside the UK, Cal.com is required to have appropriate safeguards in place in line with UK GDPR (such as Standard Contractual Clauses or other recognised transfer mechanisms).

You can find more information about how Cal.com handles data in their own privacy documentation.

 

I keep personal data only for as long as necessary for the purposes set out in this policy or to meet legal, accounting, or reporting requirements.

• Basic booking and transaction records may be kept for up to 6 years to comply with tax and business record keeping obligations.

• Emails and coaching related correspondence may be kept while we are working together and for a reasonable period afterwards, unless you request deletion and there is no legal reason to keep them.

When data is no longer needed, it is securely deleted or anonymised.

 

I take appropriate steps to protect your personal information, including:

• SSL encryption (HTTPS) on the website

• Secure, reputable booking and email providers

• Restricted access to personal data 

No online system can guarantee complete security, but reasonable measures are in place to reduce risk and protect your information.

 

Under UK data protection law, you have the right to:

 Request access to your personal data 

• Request inaccurate or incomplete data to be corrected

• Request deletion of data where legally permitted

• Restriction or objection, to processing your data 

• Lodge a complaint with the Information Commission’s Office (ICO)

You can find details at www.ico.org.uk.

 

Coaching discussions are treated with care and confidentiality, in line with my Terms of Service. In rare situations, confidentiality may need to be broken where there is a legal obligation or a serious safeguarding concern (for example, risk of harm to you or someone else).

Christ Centre Coaching is aimed at adults. I do not knowingly collect personal data from children under 18. If you believe a child has provided personal information, please contact me so I can delete it where appropriate.

 

This Privacy Policy may be updated from time to time to reflect changes in the law or how the business operates. The most current version will always be available on this website.